Global Dangerous Goods Confidence Outlook

The 5th Annual Global Dangerous Goods Confidence Outlook is Sponsored by Labelmaster, IATA, and Hazardous Cargo Bulletin.

DG Confidence Outlook Results


The fifth annual Global Dangerous Goods Confidence Outlook is the definitive outlook for the worldwide dangerous goods industry based on the thoughts and attitudes of DG pros across the globe. You can also review the results from the 2019 Global DG Confidence Outlook.


DG Confidence Outlook Results

The global Dangerous Goods supply chain has shown tremendous resilience during the COVID-19 pandemic. Yet this crisis has shed light on both weaknesses and strengths related to organizations' ability to keep shipments safe and compliant.

To better understand the pandemic’s impact, Labelmaster, IATA and HCB surveyed 258 DG pros around the globe to gain insight into:

  • How their organizations have been affected
  • Changes their DG management operations need moving forward

CHALLENGES FOR SUPPLY CHAIN MANAGEMENT

It's no surprise that the top challenges were related to receiving goods in a timely manner and lack of carrier availability.

SUPPLY CHAIN CHALLENGES AS A RESULT OF COVID-19

Supply Chain Challenges

SPECIFIC DG MANAGEMENT CHALLENGES

DG pros reported that their most problematic issues related to DG management centered on keeping their teams up to date on new and existing compliance rules.

MOST PROBLEMATIC ISSUES

Most Problematic DG Management Issues

Read more in the 2020 Global DG Confidence Outlook results.


SUPPORT COPING WITH THE PANDEMIC’S CHANGES

IATA DGR Users Comment The pandemic triggered rapid, large-scale changes. As supply chain organizations hurried to communicate these changes, DG pros were generally pleased with the support received from their organizations, product suppliers and IATA. In fact:

However,

Competent Authority Not Helpful Private Carriers Not Helpful

CHANGES IN VOLUME OF DG SHIPPED

The pandemic impacted the amount of Dangerous Goods organizations manage. More than 1 in 5 DG pros say their companies are shipping more hazmat.

Changes in Volume of DG Shipped

Plus, nearly 1 in 3 say they're handling new types of hazmat.


GAPS ORGANIZATIONS MUST ADDRESS

The pandemic has made it clear to DG pros that their organizations must address significant gaps moving forward.

IMPORTANT FOR THE FUTURE OF THE ORGANIZATION

DG Confidence Outlook Supply Chain Impact

DG Confidence Outlook Results


But getting the resources they need may be a challenge.

IMPORTANT FOR THE FUTURE OF THE ORGANIZATION

Future Spending on DG Management

THE PATH TOWARD THE NEW NORMAL

As of June 2020, many DG pros felt their operations would return to some degree of normalcy this year.

The Path to the New Normal

But working toward a state of normalcy doesn’t mean business as usual.

THERE'S A NEW NORMAL COMING, with COVID-19 shining a spotlight on areas of DG management that must be addressed moving forward. Based on this year’s survey, organizations should focus on:

Better Remote TrainingBETTER REMOTE TRAINING AND RECERTIFICATION
Understanding the value and shortcomings of current training and what's needed to deliver effective training quickly and remotely


Upgraded TechnologyUPGRADED TECHNOLOGY
Advanced systems that leverage data and processes to streamline operations and reduce the potential of human error to undermine safety and efficiency


More Effective CommunicationMORE EFFECTIVE COMMUNICATION OF DATA
Identifying whether timely and accurate DG data is collected and how it's shared internally and with supply chain partners across the supply chain


These concerns aren't new for DG pros. But the disruptions brought about by COVID-19 should show senior leadership how critical a role DG management plays in maintaining a smooth, resilient and compliant supply chain. That role must be given the proper support—support that DG pros have identified as sorely needed.



ABOUT THE GLOBAL DANGEROUS GOODS CONFIDENCE OUTLOOK

This survey was conducted online between June 1 and June 19, 2020. This survey was open to DG pros and was not limited to Labelmaster customers, International Air Transport Association (IATA) members or subscribers of HCB media. It was promoted within Labelmaster, IATA, and HCB marketing properties.

All questions were developed by Labelmaster, IATA and HCB. Participant information was not shared between organizations or with any other outside parties. The data and results are copyrighted by Labelmaster, IATA and HCB.


IATA Logo HCB LogoLabelmaster Logo


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