Global Dangerous Goods Confidence Outlook

The 6th Annual Global Dangerous Goods Confidence Outlook is Sponsored by Labelmaster, IATA, and Hazardous Cargo Bulletin.

DG Confidence Outlook Results

The sixth annual Global Dangerous Goods Confidence Outlook (2020) is the definitive outlook for the worldwide dangerous goods industry based on the thoughts and attitudes of DG pros across the globe. You can also review the results from previous Global DG Confidence Outlook reports.


DG Confidence Outlook Results

The past year has put tremendous pressure on the global supply chain. While the industry kept goods moving, several problematic areas came to light, particularly when keeping dangerous goods (DG) safe and compliant.

To better understand the DG landscape, Labelmaster, IATA and HCB surveyed 465 DG pros around the globe to gain insight into:

  • How their organizations managed the pandemic
  • If their DG infrastructure is prepared to meet future needs
  • Changes their DG management operations need moving forward

NORMALCY RETURNING, BUT DG SUPPLY CHAIN GAPS IDENTIFIED

Last year's suvey (conducted in June 2020) found organizations struggled with:

Supply Chain Challenges

Despite that, this year’s survey (conducted between March and April 2021) found DG pros feel their organizations managed the pandemic reasonably well and that things are getting back to normal.

Supply Chain Challenges

Believe operations are getting back to “normal.”

Supply Chain Challenges

LOOKING TO THE FUTURE

Despite navigating the pandemic reasonably well, DG pros are signaling that there are still critical organizational issues that must be addressed.

The most critical issues:

Most Problematic DG Management Issues

NORTH AMERICA TRAILING EUROPE IN DG COMPLIANCE

Investment to support DG compliance not
adequate to meet current needs

Most Problematic DG Management Issues

Senior leaders are unaware of
DG supply chain challenges

Most Problematic DG Management Issues

View DG regulations and interpretations
harmonization as a critical, unmet need

Most Problematic DG Management Issues

Companies only adhering to
the minimum requirement

Most Problematic DG Management Issues

DG Confidence Outlook Results


IN SPITE OF NEEDING BETTER DG RESOURCES, ORGANIZATIONAL SUPPORT IS NOT EXPECTED TO GROW.


Future spending on DG management:

The Path to the New Normal

ORGANIZATIONAL PERFORMANCE GAPS

Given these issues, DG pros acknowledge ignificant performance gaps within their organizations.

The Path to the New Normal

INFRASTRUCTURE

Only 25% believe their company’s current infrastructure is equipped to meet future needs.

One in 4 companies routinely assess DG parts data for completeness and accuracy.

Less than 20% believe the existing tech at their company supports future DG needs.

COMPLIANCE TRAINING

4 in 10 (41%) feel their current training/recertification curriculum is not equipped to meet future needs.

The Path to the New Normal
The Path to the New Normal

RULE HARMONIZATION

Only 23% believe regulations are harmonized across region, industry and their organization.

C-SUITE AWARENESS

31% feel their company’s senior leaders are not aware
of their DG supply chain challenges.

36% of DG pros indicated that their companies only
adhere to the minimum requirements.

The Path to the New Normal

WHAT NEEDS TO HAPPEN

Though organizations feel positive about how they’ve managed the pandemic, DG pros still need to:

The Path to the New Normal

ENGAGE THE C-SUITE:

Change the conversation from DG being a cost center to a value driver by showcasing operational challenges, cost of compliance vs. noncompliance and revenue and customer service potential.

The Path to the New Normal

EVOLVE YOUR DG TRAINING:

Identify how your training must evolve to align with future needs and deliver the greatest value. What is the cost per trained employee? How effective is it? How well do employees retain skills?

The Path to the New Normal

MAKE PROCESS CHANGES:

As supply chains become more complex, ensure your organization is operating safely and compliantly. Look at processes and data in your organization and across your supply chain, and adapt for greater transparency and control.


DG Confidence Outlook Results


ABOUT THE GLOBAL DANGEROUS GOODS CONFIDENCE OUTLOOK

Supply Chain Challenges This survey was conducted online between June 1 and June 19, 2020. This survey was open to DG pros and was not limited to Labelmaster customers, International Air Transport Association (IATA) members or subscribers of HCB media. It was promoted within Labelmaster, IATA, and HCB marketing properties.

All questions were developed by Labelmaster, IATA and HCB. Participant information was not shared between organizations or with any other outside parties. The data and results are copyrighted by Labelmaster, IATA and HCB.





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