Global Dangerous Goods Confidence Outlook
The 6th Annual Global Dangerous Goods Confidence Outlook is Sponsored by Labelmaster, IATA, and Hazardous Cargo Bulletin.
The sixth annual Global Dangerous Goods Confidence Outlook (2021) is the definitive outlook for the worldwide dangerous goods industry based on the thoughts and attitudes of DG pros across the globe. You can also review the results from previous Global DG Confidence Outlook reports.
The past year has put tremendous pressure on the global supply chain. While the industry kept goods moving, several problematic areas came to light, particularly when keeping dangerous goods (DG) safe and compliant.
To better understand the DG landscape, Labelmaster, IATA and HCB surveyed 465 DG pros around the globe to gain insight into:
- How their organizations managed the pandemic
- If their DG infrastructure is prepared to meet future needs
- Changes their DG management operations need moving forward
NORMALCY RETURNING, BUT DG SUPPLY CHAIN GAPS IDENTIFIED
Last year's suvey (conducted in June 2020) found organizations struggled with:
Despite that, this year’s survey (conducted between March and April 2021) found DG pros feel their organizations managed the pandemic reasonably well and that things are getting back to normal.
Believe operations are getting back to “normal.”
LOOKING TO THE FUTURE
Despite navigating the pandemic reasonably well, DG pros are signaling that there are still critical organizational issues that must be addressed.
The most critical issues:
NORTH AMERICA TRAILING EUROPE IN DG COMPLIANCE
Investment to support DG compliance not
 | Senior leaders are unaware of
 |
View DG regulations and interpretations
 | Companies only adhering to
 |
IN SPITE OF NEEDING BETTER DG RESOURCES, ORGANIZATIONAL SUPPORT IS NOT EXPECTED TO GROW.
Future spending on DG management:
ORGANIZATIONAL PERFORMANCE GAPS
Given these issues, DG pros acknowledge ignificant performance gaps within their organizations.
 | INFRASTRUCTUREOnly 25% believe their company’s current infrastructure is equipped to meet future needs.
|
COMPLIANCE TRAINING4 in 10 (41%) feel their current training/recertification curriculum is not equipped to meet future needs. |  |
 | RULE HARMONIZATIONOnly 23% believe regulations are harmonized across region, industry and their organization. |
C-SUITE AWARENESS31% feel their company’s senior leaders are not aware
|  |
WHAT NEEDS TO HAPPEN
Though organizations feel positive about how they’ve managed the pandemic, DG pros still need to:
 | ENGAGE THE C-SUITE:Change the conversation from DG being a cost center to a value driver by showcasing operational challenges, cost of compliance vs. noncompliance and revenue and customer service potential. |
 | EVOLVE YOUR DG TRAINING:Identify how your training must evolve to align with future needs and deliver the greatest value. What is the cost per trained employee? How effective is it? How well do employees retain skills? |
 | MAKE PROCESS CHANGES:As supply chains become more complex, ensure your organization is operating safely and compliantly. Look at processes and data in your organization and across your supply chain, and adapt for greater transparency and control. |
ABOUT THE GLOBAL DANGEROUS GOODS CONFIDENCE OUTLOOK
This survey was conducted online between June 1 and June 19, 2020. This survey was open to DG pros and was not limited to Labelmaster customers, International Air Transport Association (IATA) members or subscribers of HCB media. It was promoted within Labelmaster, IATA, and HCB marketing properties.
All questions were developed by Labelmaster, IATA and HCB. Participant information was not shared between organizations or with any other outside parties. The data and results are copyrighted by Labelmaster, IATA and HCB.
