DGIS Support

We'll Help You Get the Most Out of DGIS

Keep your hazmat shipping operation moving, whatever your challenges might be. Reach out to Labelmaster Software Tech Support with any questions you might have or sign up for a training class to learn the ins and outs of shipping Dangerous Goods with DGIS.

DGIS - Support and Training

Technical Support

Keep your supply chain rolling! We’re here to help you take full advantage of Labelmaster Software with our technical support resources.

Our online help site will guide you to how-to features and assist with troubleshooting common issues.

Visit the DGIS Knowledge Center

Our highly trained and experienced technical support staff handles nearly 20,000 calls a year. If you can't find an answer to an issue you're experiencing, please let one of our experts assist you with your questions:

Monday through Friday, 6 a.m. to 5 p.m. Pacific Time

Email Tech Support

DGIS Training

The better you know DGIS, the more efficient your hazmat shipping operation will be. The Labelmaster Software support team offers different levels of training: weekly webinars, end-user, administrator and onsite classes.

DGIS - Free Weekly Webinars

Our Free Weekly Webinars

Focus on getting end users up and running with basics. You'll learn how to:

  • Use the regulations and shipping papers modules of DGIS
  • Access regulations
  • Process Dangerous Goods shipping forms
  • Change basic user options
  • Locate shipment history
DGIS - Function-Specific Training Sessions

Function-Specific Training Sessions ($200)

Help your team take full advantage of the host of suite applications available:

  • Use each module of your Labelmaster Software product suite
  • Access regulations
  • Process Dangerous Goods shipping forms
  • Find critical information for your company's process
  • Change specific user options
  • Locate shipment history
DGIS - Administrator Training

Administrator Training ($300)

Helps administrators effectively manage their DGIS settings. You'll learn how to:

  • Design your portal page
  • Set up your Dangerous Goods inventory
  • Take advantage of features such as reference numbers, templates, and custom validation
  • Manage Dangerous Goods employee training
  • Use the administrative module tools
DGIS - On-Site Training

On-Site Training (Variable Pricing)

Focuses on all types of training through in-person classes and support:

  • Utilize all end-user functions
  • Utilize all administrator functions
  • Implement best practices
  • Optimize workflow and process
  • Benefit from immediate troubleshooting and support

Contact Us for More Information About Our Training Services

Monday through Friday, 6 a.m. to 5 p.m. Pacific Time

 Email Software Support